Creating awareness was only the first stage. The mobile app also included several clever features to ensure knowledge was turned into action. By entering their email address, users would receive a letter to print out and take to their GP. Their contact details were also added to the Diabetes Queensland database for ongoing follow-up.
Pest technicians are data gatherers, and some are not the most sophisticated in terms of their IT knowledge. SPM were looking to leverage the right mobile apps forms technology that was simple to use and could automate this process of data capture and reporting.
The owner, Doug Brennan always had a vision for how mobile could transform his business. He has been through all the early mobile developments from mobile terminals in vans to the early tablets and even texting for job dispatch.
The goals were to reduce paperwork by guys in the field, reduce the handling of paper in the office and make it all easy and streamlined.
